Privacy Policy

Privacy Policy

Welcome to SmartPayBill. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect various types of information to provide and improve our services:

  • 1. Personal Information: Name, email, phone number, and payment details required for transactions.
  • 2. Transaction Data: Details of payments made through SmartPayBill, including date, amount, and recipient.
  • 3. Technical Information: IP address, browser type, device details, and usage patterns to enhance user experience.
  • 4. Cookies and Tracking: We use cookies to remember user preferences and analyze website traffic.

How We Use Your Information

We use the collected data to:

  • 1. Provide and manage our services, including processing transactions.
  • 2. Improve our website, app, and customer support services.
  • 3. Ensure security, prevent fraud, and comply with legal obligations.
  • 4. Send important updates, offers, and service-related notifications.
  • 5. Customize user experience based on preferences and usage history.

Data Security

We implement strict security measures to protect your data from unauthorized access or misuse:

  • 1. Encryption of sensitive information such as payment details.
  • 2. Secure storage of personal and transaction data.
  • 3. Regular security audits and updates to prevent breaches.
  • 4. Limited access to user information, granted only to authorized personnel.
  • 5. Mobile OTP authentication for enhanced account security.

Sharing of Information

We do not sell or rent user information. However, we may share data under the following conditions:

  • 1. With trusted third-party service providers for payment processing and fraud prevention.
  • 2. To comply with legal requirements, court orders, or government regulations.
  • 3. In case of business transfers, mergers, or acquisitions.
  • 4. With user consent for specific services or promotions.

User Rights

Users have the following rights regarding their personal information:

  • 1. Access and review personal data stored by us.
  • 2. Request correction or deletion of inaccurate information.
  • 3. Opt-out of marketing communications and promotional offers.
  • 4. Withdraw consent for data processing where applicable.

Third-Party Links

SmartPayBill may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any personal data.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed. Users will be notified of any significant changes, and continued use of our services implies acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our customer support team.